Archive for the ‘Uncategorized’ Category

Founding CEOs; How Not to Get Fired by Your VC

15 October 2011

When I was signing up for this year’s unConference, I was reminded how last year’s event was great because of the impromptu breakout sessions where it was fair game to discuss controversial subjects.  I wish every founding CEO could have been at last year’s session titled, “How founding CEOs can transition from visionary to leader.”  Though that was the title, it was clear from the get-go that this session was really about, “How founding CEOs can avoid getting fired before they ever make that transition from visionary to leader.”  Eric Paley and Katie Rae, the session leaders, did a great job covering this controversial subject, focusing on solutions to this common problem.

For the last decade, I have been “up close and personal” with the subject of founding CEOs getting fired.  As interim CEO at a half dozen companies I bridged the gap after a founding CEO was let go by his investors.  And as interim COO at another half dozen companies I helped the founding CEO endure the pressures of their job.  (As one founding CEO said when he called asking for help, “Des, I’m one Board meeting away from getting fired.  Can you give me a hand?”)

In last year’s unConference session, people had many reasons why founding CEOs get fired “early and often.”  The reasons that resonated with me are: (more…)

Why RelayRides and Zipcar Are Good For Each Other

23 October 2010

Scott Kirsner’s article about Thursday night’s MassChallenge awards ceremony is a great summary of what’s good about starting and growing a business in Massachusetts.  I loved his comment,

When Shelby Clark, [founding CEO of neighbor-to-neighbor carsharing company RelayRides] headed back to his table after being presented his check for $50,000, I was standing next to Scott Griffith, the CEO of [traditional carsharing company] Zipcar, who is preparing to take his Cambridge company public.  Clark looked over to Griffith and caught his eye.  That’s the kind of Massachusetts I want to live in: one that is (more…)

Question: When is someone who works less hours the better employee?

9 October 2010

Answer:  When they focus on efficiency, not time.

I advise young founding CEOs, either in my role as interim COO or as a “CEO Coach.”  A common issue they raise is their frustration with an employee who does not work incredibly long hours.  I struggled with this until I recalled that, when I was their age, I felt the same way!  I’ve been managing since I was 23 and, for about a decade, I too was impressed with an employee who worked the longest hours.

But then I hired Chris Pooley and he taught me that (more…)

Could grads from Northeastern be better entrepreneurs than grads from Harvard or MIT?

26 August 2010

Having just sat through the final presentations of ten entrepreneurial teams graduating from Dean Paul Zavracky’s yearlong I-Cubator program at Northeastern University’s School of Technological Entrepreneurship, I have to ask: Are these NU grads better suited to be entrepreneurs than the grads from Harvard’s HBS Business School or MIT’s Sloan Entrepreneurship Center?

I’ve seen the hard work – and focused energy — of prior grads from this NU program, such as Jason Evanish, who started Greenhorn Connect and who is an early team member of Laura Fitton’s Twitter startup, oneforty.  This year, I’ve met more folks from the program in my role as mentor to one of the NU teams, NueBuild, whose founding members Ben Youtz and Peter Wiederspahn developed a patented, energy efficient, modular, low cost, home construction system.  I am providing hands-on mentoring to the founding team, as well as helping their efforts to enter their first target market, China.

Seeing ten Northeastern teams up close this week, I am left with the view that they might just be more practical, more hands-on, and more interdisciplinary-aware than the typical grads from those other business schools.  What’s your view?

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Report: 8 Cases When VC’s / Boards Should Hire An Interim CEO

25 February 2010

The Economist recently reported that venture capitalists and boards of directors of European companies are far ahead of their US counterparts in understanding when it makes sense to hire an interim CEO.  Now, a new report out of the UK – which has perhaps the most sophisticated interim management services in the world – details eight cases when a board should consider putting in an interim CEO.

I’ve listed them below, but first three other key points from the report:

  1. Interim CEOs are not consultants; rather, they are hands-on workers.
  2. Interim CEOs are not potential employees; the good ones do interim work as a way of life (and not as a “filler” until a poor economy improves.)
  3. Interim CEOs can be taken into the confidence of a board (as an interim person has the advantage of impartiality.)

The report also talks about why younger and younger executives are turning to interim management as a way to achieve a more flexible and rewarding career.  While delivering significant benefits to the client, interim managers provide themselves with (more…)

The Economist: “Why Many USA Companies Now Hire Interim CEOs.”

30 December 2009

The Economist has a great article about the type of work I’ve been doing for ten years, Interim CEO. The piece addresses why many American companies are now adopting a practice that originated in Europe, and why so many top-notch execs are enjoying these temporary CEO jobs.

The Economist postulates that “interim executives may be the wave of the future in all rich countries, as these countries evolve from what Peter Drucker called a ‘society of organizations’ into a ‘society of networks.’”

Why Companies Do It

The article details three reasons why a company might choose to (more…)

One Way a Founding CEO Can Survive Their VC

27 September 2009

SurvivorMany (most?) founding CEOs don’t survive their VCs.  As Galen Moore states in his Mass High Tech piece, “Venture capital investors are notorious for investing in a startup, then replacing its founder with a more-seasoned CEO from their network.”  Galen highlights four founding CEOs that have survived, though the article is a bit light on specifics as to how each achieved their success.

Here’s one way: In the last decade, I’ve seen first-hand a number of companies where a founding, first-time CEO heads the VCs off at the pass by bringing in a seasoned COO, on an interim basis, to help them through a rough patch.

It’s true that half of my ten interim assignments have been as CEO, where the VCs wanted to replace a founding CEO.  In each case I was asked to take over from a fired founding CEO and “right the ship” before an executive search for an industry-specific CEO could be undertaken.

But the other five interim assignments have been as COO, where the founding CEO themselves decided (more…)

Three Things to Demand Before Going to Any Business Meeting

16 February 2009

meetingoneDuring my first day of each interim CEO / COO assignment, inevitably I’m invited to what I’m told is an important meeting.  And inevitably I refuse.  Agreeing with the points made by University of Chicago professor Reid Hastie in his NY times article, “Meetings Are a Matter of Precious Time,” one of the first things I change at each company is the plethora of ineffective meetings.

1231The tactic I use is simple; I refuse the very first meeting to which I’m invited – no matter how important the subject may appear – by stating that I’ll only even read meeting invitations that include three things.  1.  The objective we will achieve by the designated end time.  2.  The agenda we’ll rigidly follow during the meeting.  3.  The homework required of each attendee before the meeting starts.

The objective can’t be “to discuss…”; it needs to be a decision or an action.  Not “We’ll discuss why sales are 20% below plan” but rather (more…)

Columbus Day Weekend; Another Three-Day Holiday Weekend Wasted By So Many Americans

8 October 2007

columbus-day.jpgIn an earlier post I related how the Irish enjoy three-day holiday weekends so much better than we Americans. In America, if you’re involved in retail – either as a retailer or as a customer – these weekends are not a holiday.

When I described the Irish way to a friend, he suggested I try to change America one family at a time. So we started with our family – a retail-free weekend spent with family and friends. Very enjoyable. Give it a try come Veterans Day this November.

Anatomy of a Turn Around: The First Five Days

16 September 2007

untitled1.jpgHaving completed a dozen turn-arounds – usually in the role of Interim CEO / COO / GM – I’m often asked, “Are there consistent actions you take the first week at each company?” to which I answer, “Yes…and no.” ‘No’ because each company is unique, with it’s own set of problems, strengths, and market constraints; therefore each company requires a unique set of actions. But ‘Yes’ because I have settled on a consistent process for the first week, a process that helps me determine the real problems and possible solutions.

That said, there is one action I always take the first day; although the companies I’ve helped turn around have been in very different industries – from electronic ink to wireless mesh to software (of many types) to heart defibrillators to video games – each company needed cash to survive. So the one action I always take the first day is… (more…)


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